I can't hear you...

As I was partaking on the loo. I thought to myself self why do they put the male gender in positions where it requires them to listen, knowing full well that they are not very adept to do so. Case in point one of my vendors, who is a male in a sales position, calls me today to resolve an issue that I brought to his attention. To back track a bit, he's been my rep for almost 2 years and we've had an account with his company for about 4 years. Not to mention I was very specific with what I told him on this particular item. That being said he should, emphasis on should, be very familiar with our account/needs. Well that's what I had assumed. Yes I know keep it to yourself. Needless to say there wouldn't be an issue if he would have listened to me. Now he has to do all this extra work because he didn't make it easy on himself and do it right in the first place. Right would be listening to me.